1. Booking

​

All bookings must be made via the website booking link, email, or official social media platforms.

• A booking fee or full payment is required to secure all appointments.

• Appointments are not confirmed until payment has been received.

 

Bridal Bookings

• Bridal enquiries must be submitted via the booking form to receive a personalised quote.

• A 20% non-refundable booking fee is required to secure your date.

• Full terms and conditions will be outlined within your bridal contract.

 

Location

• Appointments may take place at your home, Sidni’s location, or a chosen preparation venue, as agreed at the time of booking.

 

2. Payment

• All booking fees and payments must be made via secure payment link or bank transfer.

• Any remaining balance must be paid as agreed prior to or on the day of the appointment.

 

Additional Costs

• Any extras (including travel, lashes, or additional products/services) must be paid on the day unless agreed otherwise.

 

Pricing

• All services are charged in line with the prices listed on the website, booking system or as agreed following consultation.

 

Securing Your Appointment

• Payment details will be provided after your enquiry or booking request.

• If the booking fee or payment is not received within 48 hours, the appointment will be automatically released and may be offered to another client.

​

3. Cancellations & Rescheduling

 

Please read carefully before securing your booking.

 

Booking Fee

• All bookings require a non-refundable booking fee to secure your date.

• For larger bookings (including bridal parties), a higher booking fee or full payment may be required.

 

Cancellations

• Cancellations made more than 48 hours in advance will result in the loss of the booking fee.

• Cancellations made within 48 hours of the appointment will be charged 50% of the total booking cost.

• Cancellations made within 24 hours, or failure to attend, will be charged 100% of the booking cost.

 

Bridal & Group Bookings

• Bridal and group bookings reserve a significant portion of the schedule, and other clients may be declined.

• For this reason, all booking fees and payments are strictly non-refundable and non-transferable within 4 weeks of the booking date.

• Cancellations within this period will require full payment, regardless of notice given.

 

Rescheduling

• Appointment changes may be requested with more than 48 hours notice.

• All rescheduling is subject to availability and is not guaranteed.

• Booking fees may only be transferred once.

 

Payments Made in Full

• Where full payment has been made, you may:

  • Transfer your booking to a new date (subject to availability), or

  • Convert your payment into a voucher valid for 12 months from the original appointment date.

• This option is only available for cancellations made outside of restricted periods.

• Any transferred balance must be used within 12 months.

 

Cancellations by Sidni

• In the unlikely event that Sidni must cancel due to circumstances beyond control, a full refund will be issued.

• Refunds will be returned via the original payment method.

• No further compensation will be provided.

• A trusted, professional alternative may be recommended where possible.

​

By booking, you agree to these terms.